Privacy policy

This Privacy Policy outlines how the Wall Panel & Flooring ("we," "us," or "our") manages your personal information. It covers the collection, use, and disclosure of data when you visit wallpanel.co.uk (the "Site"), utilize our Services, or communicate with us. In this policy, "you" and "your" refer to any individual interacting with our Services, including customers, site visitors, and any other parties whose information we process.

Our Data Collection and Usage Practices

To deliver our Services, we gather personal data from the sources outlined below. This information varies based on your specific interactions with us. Beyond these specific cases, we use your data to communicate with you, enhance our Services, meet legal requirements, and protect the rights and safety of our platform and community.

Personal Data We Collect

Depending on your engagement with our Site and Services, the personal information we collect may vary. We define "personal information" as any data that identifies, relates to, or could reasonably be linked to you. The sections below detail the specific categories and types of information we gather.

When you use our Services, you may share:

  • Contact & Account Details: Your name, email, phone number and physical address.
  • Transaction Data: Details required processing your order, such as billing and shipping addresses, payment confirmations, and contact info.

Conversational & Approachable

What You Share with Us: We collect the information you provide directly through our Services. This includes contact info (like your name and email) and everything we need to handle your orders, such as your shipping address and payment confirmation.

3. Formal & Legalistic

Best for a traditional Terms of Service or Privacy Policy.

User-Submitted Information Personal data submitted directly by you via the Services may include:

Contact Information: Full name, Mailing address, Telephone number, and Email address.
Purchase Records: Data associated with your orders, including billing and shipping details, confirmation of payment, and relevant contact identifiers.

Third-Party Integrations and Hyperlinks

For your convenience, we may provide links to external websites. These sites operate independently; therefore, we do not guarantee and are not liable for their security, privacy standards, or content accuracy.

Please be aware that information shared in public or semi-public spaces—including third-party social networks—is not protected by our privacy policy and may be accessed by others. Unless otherwise stated, we do not endorse the third-party platforms we link to.

Reporting an Issue

Please contact us below if you have concerns about your data privacy. If we cannot resolve your issue, you may appeal our decision through the same contact methods or reach out to your local data protection authority, depending on your location.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@wallpanel.co.uk

Unless otherwise specified, we act as the data controller for your personal information under applicable data protection regulations.